What We Collect and Why It Matters
When you open an account, we collect the details you submit during registration — name, contact information, and wallet identifiers such as your bKash or Nagad number — so we can verify your identity and process withdrawals accurately. Each time you make a deposit or withdrawal
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through Rocket, Nagad, or bKash, a transaction record is created and retained for compliance purposes. We also collect device and session data — browser type, IP address, and login timestamps — to detect unauthorised access and keep your account secure. Cookies track your session state so
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you stay logged in across pages without re-entering credentials. We do not sell your data to third parties. Retention periods vary by data type: transaction records are held for the period required under applicable financial regulations, while session logs are cleared on a rolling basis. Your
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use of this platform and the applicability of this policy depend on your local law and the eligible regions we serve. If you are accessing from Bangladesh, local data-handling norms apply alongside our internal standards.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.